Terms & Conditions

Shipping:

All of our orders are shipped in the order they are received. Our current turnaround time is 7-10 days. If purchasing a custom order, head over to our custom order page for that information.

Please double check your shipping address prior to placing your order to ensure we send your products to the right place. We accept no liability for information that is entered incorrectly. If your order is returned to us due to an incorrect shipping address, there will be an additional shipping charge for us to reship the product. 

Return Policy:

We do no accept returns as most of our products are customized. However, if you have any issues with your order, please reach out to us at chdesigns2020@gmail.com and we will do our best to get it fixed for you!

Lost/Mail not Delivered:

Any lost packages must be reported to USPS immediately. You will also need to report your package as missing online. To do so, follow this link: https://usps.force.com/emailus/s/  then submit your tracking number and and click the start button under the heading "Having an issue related to this tracking number?"